Risk-Share Programme Terms
Programme Enrollment
The Risk-Share Programme is available only for eligible wholesale orders. To enrol, the customer must select the Risk-Share Programme option at checkout. Customers who enrol will receive a confirmation including the claim requirements and the documents that must be provided when submitting a claim. Orders that are not enrolled before purchase are not eligible.
Eligible Order Quantities
The programme applies only to wholesale orders starting from 3,000 units. Risk-share levels are based on order size as follows. Orders of 3,000 or more units receive 5 percent. Orders of 5,000 or more units receive 10 percent. Orders of 10,000 or more units receive 20 percent. Orders of 20,000 or more units receive 30 percent. Orders of 35,000 or more units receive 40 percent. Orders of 55,000 or more units receive 50 percent.
Eligible Products
Only unsold products in good condition qualify. To be eligible, products must be unopened, unused, undamaged, in original packaging, and suitable for resale. Customised or private-label products are excluded unless agreed in writing.
Claim Deadline
The customer must submit a claim within 7 business days after the eclipse date. Claims submitted after this deadline will not be accepted.
Return of Unsold Products
The customer must return the approved unsold products within 14 business days after the claim is approved. The customer is responsible for return shipping costs unless agreed otherwise. Compensation will only be issued after we receive and inspect the returned products.
Proof Required
To submit a claim the customer must provide the order number, quantity sold, quantity unsold, photos of the remaining stock, and proof that the products were offered for sale before the eclipse.
Minimum Claim Quantity
Risk-share claims are only accepted for approved unsold quantities of 500 units or more. Claims below 500 units are not eligible. If the approved unsold quantity is not a full 500-unit increment, compensation will be calculated by rounding down to the nearest full 500 units. For example if 1,275 units are approved as unsold, compensation will be calculated on 1,000 units. If 480 units are approved as unsold, no compensation will be issued.
Compensation
Compensation applies only to approved unsold units. The compensation amount is based on the customer's risk-share level and the net product price paid. Shipping costs, taxes, duties, return costs, handling fees, and any extra service fees are not included. Compensation will be issued as a refund to the original payment method.
Exclusions
The programme does not apply to opened products, damaged products, used products, late claims, products not returned on time, customised products unless agreed in writing, products not purchased directly from us, products stored improperly, or shipping, taxes, duties, return costs, or handling fees.
Final Approval
All claims are subject to review and approval. Participation in the Risk-Share Programme does not guarantee automatic compensation unless all conditions are met.
Programme Changes
We reserve the right to approve, reject, modify, or withdraw the Risk-Share Programme for future orders at any time.
Eligibility is confirmed during the quotation process. Talk to wholesale.